» Products Availability

All Products listed on our site are not guaranteed to be in stock. Please feel free to call or visit any of our showrooms to verify the availability that you are interested in. All information related to products selling on this site are supplied by our manufacturers and they reserve the right to update it without notice.

We reserve the right to refuse the manufacturing prices.

» Exchanges (Defective/Damaged Products Only) & Returns

  • 20 Day Return Policy – Unused Products Only
  • Returns are only accepted within 20 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Customer orders are subject to a 10% cancellation fee if to cancel after 24 hours from the time the order was placed or a 15% fee if after 48 hours. All returned and refused shipments by customers will be charged a minimum 30% restocking fee in addition to shipping costs.
  • To return your product, please email order@salondepot.com to process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase.
  • Please do not send your purchase back to the manufacturer.

» Products Warranty

If the product is determined to be defective, the product will be replaced at no extra charge by our manufacturer.

During one year from the date of purchase, the manufacturer will replace the parts returned that prove to be defective in materials or workmanship. All warranty services will be for defective parts only, not for labor service.

The warranty does not cover customer installation, adjustments, setup. Problems that result from external causes such as accidents, abuse, misuse, or problems with electrical power or plumbing systems. Servicing not authorized by the manufacturers that are not in accordance with our product instructions is also prohibited. Products that have been physically altered in any way are also not covered.

Receipt of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the warranty period must be presented to gain warranty service. Warranty is null and void if the product is removed from its place of initial installation or is not installed in accordance with proper codes and ordinances.

Furthermore, a warranty does not apply if the product has been subjected to misapplication, improper installation, or maintenance.

Replacements for returns are invoiced at the full value and a credit will be issued once we have received and inspected per our policy on the condition of the return. Furthermore, due to the high rate of denied freight claims it is imperative that you must note any damages on the delivery receipt. Should anyone request a return or exchange due to freight damage the claim may be denied if the carrier provides us with a clean delivery receipt in which damages were not noted.

*Please contact us immediately when occurring any problem or damage at delivery.

Our prices are the most competitive and we regularly check to keep customers satisfied. We can confidently promise we will match or beat other prices.